support@fengshuibedroomdesign.com
We read every message and aim to reply within 2 business days. Never send card numbers or passwords.
What you can send, and what to include
A problem or bug
- What you were doing, what you expected and what happened instead.
- A screenshot, or a short description of what you see.
- Your device (phone or computer) and browser, if you know them.
A suggestion
- What you would like the planner to do, and what you were trying to do in your room when you thought of it.
A refund
- The email address you paid with and, if you have it, the order number from your receipt.
- Requests within 7 days of purchase are refunded; the details are in the Refund Policy.
Deleting your data
- Write from the email address you sign in with, so we can match it to your account.
- Say what you want removed: your account data, your cloud saves, or both. Layouts stored only in your browser can be cleared by you in your browser settings.
- The Privacy Policy explains what we keep and for how long.
Quick feedback
On the home page there is a feedback button that opens an email to the same address, with the subject "Feedback" already filled in.